Guides & Tutorials
How to Use Online Notary Services
⚡ Tips for Success:
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Using a laptop or computer provides the smoothest experience for online notarization.
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Be prepared for KBA questions. Review KBA video below.
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Ensure your internet connection is solid.
What will I need?
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Laptop, phone, or tablet
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Reliable internet connection for video verification.
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Unsigned document in PDF form (documents must not be pre-signed).
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Valid, unexpired photo ID for identity verification.
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Quiet, well-lit space
What to Expect
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Complete KBA (Knowledge-Based Authentication) questions when prompted.
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Upload Drivers License or Passport via scan
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Video-style call with notary
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Receive copies of documents via email after session
How to Pass KBA the First Time
What is KBA?
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Knowledge-Based Authentication for online notarizations
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Verifies signer identity using public record/credit questions
Why It Matters
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Prevents fraud & identity theft
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Required by state regulations & lenders
What to Expect
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5 questions, 2 minutes to answer
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Must pass with 80% or higher
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Usually 2 attempts allowed
Common Sources
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Past addresses, vehicles, loans
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“None of the above” trick questions
Tips for Success
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Use your full legal name
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Keep ID info handy
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Answer carefully, don’t rush
⚠️ Educational only - Not legal advice. Always follow your state’s rules.
