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How to Use Online Notary Services

⚡ Tips for Success:

  1. Using a laptop or computer provides the smoothest experience for online notarization.

  2. Be prepared for KBA questions. Review KBA video below. 

  3. Ensure your internet connection is solid. 

​What will I need?

  • Laptop, phone, or tablet

  • Reliable internet connection for video verification.

  • Unsigned document in PDF form (documents must not be pre-signed).

  • Valid, unexpired photo ID for identity verification.

  • Quiet, well-lit space

What to Expect​

  • Complete KBA (Knowledge-Based Authentication) questions when prompted.

  • ​Upload Drivers License or Passport via scan

  • Video-style call with notary

  • Receive copies of documents via email after session

How to Pass KBA the First Time

What is KBA?

  • Knowledge-Based Authentication for online notarizations

  • Verifies signer identity using public record/credit questions

Why It Matters

  • Prevents fraud & identity theft

  • Required by state regulations & lenders

What to Expect

  • 5 security questions

  • 2 minutes to answer all questions

Tips for Success

  • Use your full legal name

  • Keep ID info handy

  • Answer carefully, don’t rush

⚠️ Educational only - Not legal advice. Always follow your state’s rules.

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